Will I be speaking with a real person?
Yes! Every session, message, and response comes directly from me—Roberta. You will never deal with bots or automated replies. I aim to respond within 24 hours, and I’m here to support you personally throughout your healing journey.
Can I book sessions from outside the UK?
Yes, you can! My virtual physiotherapy services are available worldwide. All sessions are conducted via Zoom, so all you need is a good internet connection and a device with a camera.
Is this suitable for elderly patients?
Absolutely. I work with many older adults to improve balance, reduce pain, and maintain independence. Every session is adapted to meet your needs, abilities, and pace.
Can I combine physiotherapy with other healing methods you offer?
Yes, and in fact, many of my clients benefit from a holistic approach. Techniques like Reiki, breathwork, and EFT can be integrated into your care plan to support emotional and physical healing together.
What’s the difference between a Virtual Advice Appointment and a Full Appointment?
The Advice Appointment is ideal if you’re:
- Unsure whether physiotherapy is right for you
- Seeking guidance on next steps after a diagnosis or surgery
- Wanting a second opinion on your care
This session does not include a full movement assessment or live demo, but you will receive detailed written advice and recommendations.
What is the Virtual-Physio VIP App?
This app is perfect if you want:
- Ongoing physiotherapy advice in your pocket
- Instant access to stretches, self-care videos, and tips
- A direct line to ask me questions anytime during your subscription
It’s especially helpful for those with chronic conditions, athletes, or people in physically demanding jobs. Once you subscribe, I’ll send you the app link to get started. Plans are listed on the Plans & Pricing page.
What’s the cancellation policy?
Each service or subscription includes its own cancellation terms—these are clearly explained before you commit. If something unexpected comes up or you need help, please message me through the Contact page so we can find a solution together.
Do I need a referral from my GP?
No referral is necessary. This is where you are empoered to seek Self-Care in your own time. You can book directly with me at any time. If you do have medical records or a diagnosis from your GP, feel free to share them—they can help inform your care plan.
How do I prepare for my first appointment?
Before your session, try to find a quiet space and wear comfortable clothing. Be ready to talk about your symptoms, medical history, and goals. I’ll guide you through the rest during our call. You don’t need any special equipment—just a quiet space where you can move around comfortably, a yoga mat or soft surface, and a laptop or phone with a stable internet connection. If anything specific is needed for your case, I’ll let you know beforehand.